Frequently Asked Questions (FAQ)
How do I add my server to Tibia List?
Adding your server is simple and free! Just go to the Add Server page, fill in your server's information, and submit. No account creation is required. Make sure your server is online and follows our rules before submitting.
What are the rules for server listing?
We do not accept servers that send modified or exaggerated information about the number of players, server uptime, or player records. The number of active players must comply with our guidelines:
- Do not include characters of players who closed the game client (e.g., quit on x-log in non-logout zones)
- Do not include more than 4 characters from one IP address
- Do not include characters that have not performed any action in the last 15 minutes
- Do not add login servers counting players from several game worlds
- Do not add banned servers before the end of the penalty period
What happens if I violate the rules?
Servers that do not comply with our rules will be banned for a period of 30 to 90 days. If sophisticated methods of falsifying the real number of active players are detected, servers/persons will be banned for up to 3 years. In the event of multiple bans, we reserve the right to extend the ban period, including a permanent ban.
How do I remove my server from the list?
If someone else added your server and you want to remove it to add it again with your account, you can do so by changing your server's MOTD in config.lua to one of the following values: tibialist-delete or delete-me. Your server will be automatically deleted within 3-10 minutes. Make sure your server is online during this process.
How often is server information updated?
Server information is updated automatically. For premium accounts, you can choose update frequencies of 10 seconds, 60 seconds, or 10 minutes. Free servers are updated at regular intervals.
What are premium features?
Premium accounts offer several benefits including yellow highlight in the server list (up to 2 servers), customizable update frequencies (10 seconds, 60 seconds, or 10 minutes), and priority support. Important: Servers with 500+ online players require a Premium account to appear in the main server list. Without Premium, your server will only appear when someone searches specifically for it. Premium accounts cost 100 BRL per month.
How does the anti-spoofing system work?
Our anti-spoofing system automatically verifies player IPs using the protocolstatus. Each real person can only be counted up to 4 times (4 IPs per person). Servers that violate this rule are automatically banned for "Spoofing".
I have more questions. How can I contact support?
If you have additional questions or need support, please check our Why Us page for more information about our service.